Privacy Policy
Last updated: January 2025
1. Introduction
Dropliy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using Dropliy, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information you provide directly, such as: your name and email address when you create an account; payment information processed securely through our payment providers (we do not store card details); store and landing page content you create; order data from your customers. We also automatically collect: device and browser information; IP address and approximate location; usage data and analytics; cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our services; process transactions and send related notifications; send you technical notices, updates, and support messages; respond to your comments, questions, and customer service requests; monitor and analyze usage patterns and trends; detect, prevent, and address technical issues and fraud; personalize your experience with AI-generated content.
4. Information Sharing
We do not sell your personal information. We may share your information with: third-party service providers who help us operate our platform (e.g., hosting, payment processing, email delivery); analytics providers to help us understand usage; law enforcement or government agencies when required by law; other parties with your explicit consent.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure password hashing, regular security audits, and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your account and associated data; opt out of marketing communications; export your data in a portable format. To exercise these rights, contact us at support@dropliy.com.
7. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our service. You can control cookies through your browser settings. Essential cookies are required for the platform to function properly.
8. Third-Party Services
Our service integrates with third-party platforms including payment processors, analytics tools, and advertising platforms (Meta, TikTok, Snapchat, Google). Each has their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
9. Children's Privacy
Dropliy is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: support@dropliy.com